Responsible Gaming
Gambling Should Be Entertainment
At Fair Go Casino, we believe gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should only involve money you can afford to lose.
We are committed to promoting safe and responsible gaming practices for all our players in Australia and around the world.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over, or the legal gambling age in your jurisdiction, whichever is higher.
By accessing Fair Go Casino, you confirm that you are of legal age to gamble in your country of residence. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Be aware of these potential warning signs that your gambling may be becoming a problem:
- Chasing losses by gambling with more money to try to recover what you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling activity or lying to friends and family about how much you gamble
- Spending more time or money gambling than intended
- Feeling anxious or irritable when trying to reduce or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money to fund gambling
- Neglecting work, school, relationships, or hobbies due to gambling
- Feeling a need to gamble with increasing amounts to achieve the same excitement
- Unsuccessful attempts to cut back or quit gambling
If you recognize any of these signs in your own behaviour, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
Fair Go Casino provides the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Automatically end your gaming session after a set period
- Self-Exclusion: Temporarily or permanently exclude yourself from Fair Go Casino
- Account Closure: Request permanent closure of your account
We encourage you to use these tools proactively to manage your gaming responsibly. Contact our customer support team to activate any of these features.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organizations:
Australia
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support service available 24/7 for people in Australia concerned about their own or someone else's gambling.
United Kingdom
GamCare
Website: www.gamcare.org.uk
Free, confidential counselling and support for problem gamblers and their families in the UK.
GamStop
Website: www.gamstop.co.uk
A free self-exclusion service for anyone with a gambling problem in Great Britain.
Canada
Responsible Gambling Council
Website: www.responsiblegambling.org
Provides information, resources, and support for problem gambling in Canada.
United States
National Council on Problem Gambling (NCPG)
Website: www.ncpgambling.org
Operates the National Problem Gambling Helpline: 1-800-GAMBLER (1-800-426-2537), available 24/7.
International Resources
Gamblers Anonymous
A fellowship of people who share their experience to recover from gambling problems. Local meetings available worldwide.
Get Help Today
If you have concerns about your gambling, or if someone you care about may have a gambling problem, please don't hesitate to seek help. Support is available, and recovery is possible.
Remember: Gambling should be fun. If it's not, it's time to ask for help.
Visit one of the support organizations listed above, or contact Fair Go Casino's customer support team to discuss your options.