How We Rate Casinos
At boyandgirlco.com.au, we evaluate Fair Go Casino and other online casinos using a comprehensive methodology to help Australian players make informed decisions. Our ratings are based on rigorous testing, player feedback, and industry standards relevant to the Australian gaming market.
1. Licensing & Regulation
We prioritise casinos with legitimate licences from recognised regulatory bodies. We assess whether a casino holds licences from:
- Malta Gaming Authority (MGA) – A respected European regulator
- UK Gambling Commission (UKGC) – Stringent UK standards
- Curaçao eGaming Licence – Caribbean jurisdiction compliance
- Australian Local Licences – State-based permits where applicable
We verify licences are active and investigate any regulatory complaints or sanctions against the operator.
2. Game Selection & Software Providers
We evaluate the diversity and quality of gaming offerings, including:
- Slots Library – Variety of themes, RTP percentages, and game mechanics
- Live Casino – Live dealers, table options, and streaming quality
- Table Games – Blackjack, roulette, baccarat, and variants
- Software Providers – Partnerships with reputable developers (Microgaming, NetEnt, Pragmatic Play, etc.)
We check for regular game updates and exclusive titles.
3. Bonus Terms & Wagering Requirements
We scrutinise promotional offers to ensure they're fair and transparent:
- Terms & Conditions – Clarity and fairness of bonus rules
- Wagering Requirements – Rollover multiples and contribution rates by game type
- Maximum Cashout – Caps on bonus winnings and withdrawal limits
- Bonus Availability – Eligibility for Australian players and validity periods
We flag unrealistic or restrictive bonus conditions that disadvantage players.
4. Payment Methods & Withdrawal Speed
We assess the casino's banking options and transaction reliability:
- Deposit Methods – Credit/debit cards, e-wallets (PayPal, Skrill), cryptocurrency, bank transfers
- Withdrawal Options – Parity with deposit methods and speed to account
- Processing Times – Standard timeframes for e-wallets (24-48 hours), bank transfers (3-5 business days)
- Fees – Whether transactions incur charges
We test withdrawal speeds firsthand and report on reliability.
5. Customer Support
We evaluate the responsiveness and quality of player assistance:
- 24/7 Live Chat – Availability and response times
- Email Support – Response time and resolution quality
- Phone Support – Where available for Australian players
- Knowledge Base – Comprehensive FAQs and help documentation
We submit test queries and rate based on helpfulness, professionalism, and resolution time.
6. Mobile Experience
We assess the casino's performance on mobile and tablet devices:
- Responsive Design – Seamless gameplay on iOS and Android browsers
- Dedicated Apps – Availability, features, and user interface
- Loading Speed – Fast performance on 4G/5G and WiFi
- Game Optimisation – Full game library accessible on mobile
We test on multiple devices and resolutions to ensure optimal experience.
7. Responsible Gaming Tools
We verify that casinos provide robust player protection features:
- Deposit Limits – Daily, weekly, or monthly spending caps
- Loss Limits – Maximum loss thresholds
- Self-Exclusion – Options to block account access temporarily or permanently
- Cooling-Off Periods – Mandatory breaks from play
- Reality Checks – Session time reminders
- Support Resources – Links to counselling services and gambling help organisations
We ensure these tools are prominently displayed and easy to activate.
8. Our Rating Scale
We rate casinos on a scale of 1 to 10, with the following breakdown:
| 9–10 | Exceptional – Highly recommended for Australian players. Excellent across all criteria. |
| 7–8 | Good – Recommended. Strong performance with minor areas for improvement. |
| 5–6 | Average – Acceptable but with notable limitations or concerns. |
| 3–4 | Below Average – Significant issues; not recommended without caution. |
| 1–2 | Poor – Major red flags; not recommended for Australian players. |
Ratings are weighted towards licensing and regulation, with game selection, bonuses, and player protection as key factors. We update reviews annually and revise scores based on regulatory changes or player complaints.